01 — PRIVACY

Privacy Policy

Personal information may be collected when you:

• Book an online session
• Complete a booking form
• Make a payment
• Contact the practice regarding an existing booking

This may include your name, email address, contact details and
booking information.

Payment information is processed securely by third-party
payment providers and is not stored directly on this website.

Use of Information

Personal information is used solely to:

• Manage bookings and scheduling
• Communicate regarding sessions
• Process payments where applicable
• Meet administrative and legal requirements

Personal information is not sold or used for unrelated purposes.
Information may be disclosed where necessary to provide services,
process transactions, operate the website, or where required by law.

Data Security

Reasonable measures are taken to protect personal information
from unauthorised access, misuse, loss or disclosure.

Cookies

This website may use cookies and similar technologies for basic
functionality, security and analytics. These may collect standard
website usage information.

Access and Correction

You may request access to, or correction of, personal information
held by the practice using the contact details provided in your
booking correspondence.

Terms & Conditions

By booking a session through this website, you agree to the
following terms.

Scope of Service

Sessions focus on behavioural change and self-regulation using
structured hypnotic methods.

This service does not provide:

• Medical treatment
• Medical diagnosis
• Mental health diagnosis
• Psychotherapy
• Crisis or emergency care

If you require emergency or crisis assistance, contact an
appropriate local emergency or health service.

Booking and Payment

Sessions are booked directly through the online booking system.

No free consultations or introductory calls are offered.

Your appointment is confirmed through the online booking system.

Cancellation and Rescheduling

A 24-hour cancellation window applies.

• Cancellations or changes made with more than 24 hours’
  notice may be rescheduled subject to availability.
• Cancellations within 24 hours of the scheduled session
  may be treated as a late cancellation.
• Missed sessions are treated as late cancellations.

Online Sessions

Hypnosis Melbourne provides consultations online.

You are responsible for having:

• A suitable device
• A reliable internet connection
• A private and quiet environment
• Sufficient uninterrupted time for the session

The booking calendar reflects current appointment availability only.

Responsibility

By booking a session, you acknowledge that:

• Participation is voluntary
• You remain responsible for your decisions and actions
• You are responsible for following relevant instructions
• Results cannot be guaranteed

Website Use

Information published on this website is provided for general
informational purposes. It is not a substitute for medical,
psychological or emergency care.

Governing Law

These terms are governed by the laws of
Victoria, Australia.